Results

EFFICIENCY

Increased efficiency and quality of an internal process to map facilities, which resulted in a 34% reduction in average completion time within two months of the start of the project.

SAVINGS

Realized immediate cost savings of $595,840 by eliminating field rework due to outlining a workflow with well-defined data clearing criteria and implementing a data management system.

PROCESS IMPROVEMENTS

Implemented process improvements that led to two years in a row with zero audit findings.

CULTURE SHIFT

Documented a positive culture shift by assessing staff perception of organizational capacity to coordinate efforts across public health programs. Baseline average score for coordination was 2.72 in 2012 and increased to3.14 in 2014, and 3.63 in 2016 (*a perfect score would be 4.0).

INCREASED QUALITY CONTROL

Aligned resources to increase quality control inspections by 71%; resulting in a 10% reduction in missed work steps.

I am pleased to recommend Ginny, a former coworker I’ve known for over eight years, whose expertise and passion for efficiency, quality, and leadership development have profoundly shaped my professional growth. Ginny introduced me to quality management and continuous improvement tools, which not only drove improvements in our processes and efficiency but also fostered a transformative shift toward a quality-centered mindset. Her commitment to excellence is evident in her approach to change management and her dedication to developing future leaders, which helped me and many others navigate transitions with confidence and clarity. Inspired by her example, I’ve carried these principles forward in my own team, creating a culture of quality and continuous improvement. Ginny’s ability to drive change, mentor others, and maintain a strong focus on efficiency and quality make her an invaluable asset to any organization.

Daryl Finfrock, MAOL

MANAGER CUSTOMER SERVICE, SOUTHWEST GAS CORPORATION

I know Ginny to be a visionary leader, an effective change-maker, and a consummate professional. Ginny is exceptional at understanding the big picture - she sees how all the aspects of a business fit together, and she has deep experience in identifying where there are inefficiencies and duplication. In her role as a thought partner, she develops helpful solutions, and she works alongside her partners as they implement new processes. Ginny understands that change is difficult; she knows how to bring people along as they evolve their systems to be more impactful — and more efficient! After nearly 20 years of collaboration, I can say with certainty that Ginny brings a unique approach to her work that is unmatched.

Nicole K. Smith, PhD, MPH

EXECUTIVE DIRECTOR, MONTANANS FOR CHOICE

Throughout our time working together, I’ve seen Ginny manage and execute a range of complex quality improvement initiatives with efficiency and extreme attention to detail. She has a natural ability to identify areas for improvement, analyze processes, and lead a team through the different stages of change. Her efforts have led to measurable, and immeasurable, enhancements in all areas of our organization. I continue to be inspired by the level of energy and commitment she brings to her work!

Hayley Jones, MAOM, CQIA

ENTERPRISE RISK MANAGEMENT ADMINISTRATOR, SOUTHWEST GAS CORPORATION

The Business Model Canvas Ginny developed with Bag It Cancer is a transformative tool, providing us with a clear, structured view of our strategic priorities. Ginny’s expertise brought focus to our mission, helping to identify and align our key partners, target audiences, and value propositions in a single, accessible document. Her thoughtful approach in gathering insights from our team ensured that the canvas not only represents our goals but also reflects our unique impact on the cancer community.

Mindy Griffith

EXECUTIVE DIRECTOR, BAG IT CANCER

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